Shipping Policy

Shipping

Thank you for ordering from the Colorado Snowsports Museum. All proceeds from your purchase fund the educational mission of the museum. If you have any questions or concerns about our shipping policy or your shipment, please call 970-476-1876 or email us at museum@snowsportsmuseum.org.

Colorado Snowsports Museum store products are available only in our museum store in Vail, CO and online at https://snowsportsmuseum.org/store/. The Museum does not sell artifacts, weapons, or ammunition. Contact museum@snowsportsmuseum.org with any questions.

Pricing for shipping rates is based on order total:

Order Total Shipping Fee

$0.00-$74.99 $12.50
$75 – UP Free

USPS Priority Mail – the transit time for USPS priority mail varies geographically but is typically 2-4 business days.

Carrier Policy:

The Colorado Snowsports Museum Store ships with USPS. Packages addressed to Military Boxes will be shipped using USPS.

International Shipping

Unfortunately we are unable to ship internationally at this time.

Shipping Days & Hours of Operation:

Most orders ship within 48 hours if placed Monday through Friday. Orders placed after 9 am on Friday and on Weekends will ship out on the following Monday. Orders placed on days when the warehouse is closed for a holiday will be shipped out on the following business day. The Colorado Snowsports Museum Store is closed on the following holidays: Thanksgiving Day, Christmas Eve. We are also closed the first two weeks of May.

Returns

Returns Policy

Thank you for supporting the Colorado Snowsports Museum Store. Your purchase makes a difference!

Please email museum@snowsportsmuseum.org with any questions on returns.

If you are unhappy with your purchase for any reason or would like to exchange an apparel item for a different size, please mail the item back to us within 30 days of purchase. Please be sure that your package includes the following information:

  1. Your Name and Phone Number
  2. Your Order# or Invoice #
  3. The Item# or a description of the item you would like to return
  4. The reason for your return.

Once our museum store receives your package we will process your request.
Please mail all packages to:

Colorado Snowsports Museum
231 South Frontage Rd East
Vail, CO 80657